You will receive dedicated customer support when you sign up for the Metal account. Customer support provided using the app chat only; Premium accounts. As a digital bank, we know how much customer service matters. We try to take an open and transparent approach and provide a broad-based comparison service. When withdrawing money from an ATM, you can make 8 withdrawals per month in Euros for no fee. | n26.com | Read 181-200 Reviews out of 4,593 Elizabeth Barry is Finder's global fintech editor. My experience is very positive, I have not encountered any problems and I find the customer service very good. N26 Business Smart—the smart bank account for freelancers. Received a suspicious message? As per the “Cons” section above, however, there are negative reviews on the internet regarding the N26 Customer Service. Every N26 bank account has deposit protection: the compensation scheme of German banks guarantees up to €100,000. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. And on top of that, when the user needs to reach us, our Customer Support is there: we employ a large, international team that offers assistance via phone, chat, and email. You can use it as if it were a checking account. Optional, only if you want us to follow up with you. You have access to overdraft, credit and savings. A zero charges online checking account with free debit card. Finder is committed to editorial independence. Includes security controls and simple payments. N26 is a digital bank account and app that has a bunch of useful features. The support team is available for chat sessions Monday-Friday from 08:00-21:00 and Saturdays from 08:00-20:00 Enjoy unlimited ATM withdrawals in Italy and across the Eurozone, and get up to 10 Spaces sub-accounts to better organize your business finances. A zero-fee online checking account with salary credit. Includes travel insurance and more. Approximately 9% of total reviews relate to their services or dealing with their customer service team. Why is N26 secure? N26 provides you more than banking. A prepaid card with free refillable IBAN and free cash withdrawals across Europe. N26 Inc. is a service provider of Axos Bank. Bank N26 is a ‘neobank’, so it functions completely online. An online checking account with salary credit and direct debit. A mid-tier, premium subscription plan that comes with a range of essential money management features to help you better manage your finances. You just won’t get extra perks such as insurance and you’ll be charged a small fee for ATM withdrawals in other currencies. So, the basic plan offers excellent features for a free program. We want to get this sorted out for you. Products marked as 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. As N26 is building a mobile-first bank without any physical branch, the startup can expand to new countries much more easily. N26 transfer transactions are completed within one banking day. The foundation of the entire N26 experience is our app, which is designed to offer an easy and effective way to mobile bank. We complement this customer-centric approach with our extensive support center that makes it easy way for customers to find the answer to most of their questions. Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. Mostra tutti i risultati di ricerca. Apple Pay, Google Pay, Samsung Pay. Hi there, we're sorry to hear about your experience. The 2 individuals I chatted with (my chat timed out twice in the middle of the conversation) used the same scripted replies which made it harder to communicate because they sometimes did not really specifically match my questions or … N26 Standard is the most basic account and the only free option. N26 Standard. When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. N26 is great for everyday banking, but it offers very limited investing options. Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. Enjoy access to a direct Customer Support hotline, and get a colorful Mastercard debit card, free ATM withdrawals, up to 10 Spaces sub-accounts, access to Shared Spaces, and insights into your spending habits with Statistics—a powerful AI-powered categorization tool. Data updated To provide additional support we have kept our Support Center active 7 days a week to be able to respond quickly to any doubts of our customers. Customer service isn’t optional for a bank, it’s essential. No transaction fees, available insurance packages and exclusive offers included. Do you agree with N26’s TrustScore? Business account - The N26 business account is available in Portugal, Ireland, Greece, Netherlands, Belgium, Luxembourg, Finland, Latvia, Estonia, Lithuania, Slovakia, Slovenia and Switzerland. How to connect or disconnect my smartphone to my account? By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. A Sex Driven Night, Which Made Me Cheat My Wife. They receive thorough training — to make sure they know N26 and our products inside out. We'd be glad to hear from you. If you want to invest your money, get a fancy credit card or get a mortgage, you need a traditional bank like Commerzbank, Deutsche Bank or Berliner Sparkasse. Nevertheless, 40% of their users are above the age of 35. EN IT Cambia Paese. A prepaid Mastercard card that protects privacy because it does not have checks on financial strength or demonstrable income. Well, to put a face with the name, we’d like to introduce you to some of our international agents who work very hard to make N26 a bank you love to use. We are an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. I was told by customer support that they'll be giving us the choice of keeping the German one or switching to the Italian IBAN. N26 Inc. is a service provider of Axos Bank. Please note that the information published on our site should not be construed as personal advice and does not consider your personal needs and circumstances. These include automatic spending categorisation, daily spend figures, withdrawal limits and Spaces to help you save for a goal. A stainless steel Mastercard available in 3 shades. While we are independent, we may receive compensation from our partners for featured placement of their products or services. Learn how we maintain accuracy on our site. It is licensed by the European Central Bank, so your deposits up to €100,000 are guaranteed by the European deposit guarantee scheme. At N26 we speak your language A customer-centric approach: from the app to Customer Support. And we don’t believe you need to visit a physical branch to get help. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. Please give our customer support a call at 1-888-N26-0-N26 (1-888-626-0626). N26 is a digital bank that’s available in a number of countries across Europe including Italy as well as the US. Customer Support Customer support is available in five languages: English, German, Spanish, French, and Italian. Elizabeth has a Bachelor of Communications and a Master of Creative Writing from the University of Technology Sydney. It comes with a virtual debit card too. N26 is currently available to citizens of the following countries:- Germany, Austria, France, Spain, Italy, Belgium, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Portugal, Slovakia, Slovenia. N26 Says: “N26 is legally obligated to verify our customers at regular intervals.” “As a fully-fledged bank, N26 must submit itself to banking regulations in place. All four accounts come with a Mastercard, an app, free ATM withdrawals in Euros and free payments in any currency. N26 doesn’t charge any fees to receive transfers or salary payments, so you will receive 100% of whatever amount your employer sends. The N26 Support team is available 24/7 to offer guidance and help. Conto e informazioni personali An account with an exclusive stainless steel card. Before starting to read this, please take a look at this N26 support page, especially to the first common reason of bank transfer failure: Google "Failed SEPA Transfers - N26 Support … Revolut customer Service All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. Expatrio exclusive offers An online current account free for one year. Open your N26 account in 5 minutes. Finder ROW Pty Ltd (ABN 38 624 431 750) provides factual information on and compares many, but not all, products and services. The app itself has a three-tier security procedure protecting your account and transactions. Our driving goal is to build a bank people love t o … N26 Smart—save and spend with confidence. However, due to the opening times of the participating banks, one banking day may stretch to two working days. And for that, we’re thankful. Have been happily using N26 for 5+ years now, nothing to complain about and am really a satisfied customer. fee to withdraw cash in a currency other than Euros. In 2017, she received the Highly Commended award for Best New Journalist at the IT Journalism Awards. An Allianz insurance package that includes cover for foreign medical expenses, flight and luggage delay cover, theft insurance and purchase protection. Although many reviewers were happy with N26, some did mention frozen accounts and issues with money. This makes our communication with you not just one-sided, allowing us to implement your ideas. If you're unsure about anything, seek professional advice before you apply for any product or commit to any plan. We think we’re onto something, and that’s reflected by the great reviews our app receives from customers. We are not a product issuer, credit provider or financial advisers nor are we a credit intermediary or broker. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. We can also be found on Facebook, or Twitter via @N26_Support. However, we aim to provide information to enable consumers to understand these issues. Voice your opinion today and hear what 4,593 customers have already said. If you have any questions or run into any problems, our N26 Customer Support team is always on hand to help you in English, French, German, Spanish and Italian. The N26 account is offered by Axos Bank ®, Member FDIC. I recently wrote a 2,000-word N26 Metal review that goes deep into N26's super-premium card. You can do a lot with N26 in Italy, including: N26 offers four different account tiers: the standard N26 account, Smart, You and Metal. An IBAN account you can use to manage your money and spend in over 200 countries worldwide, fee-free. N26 doesn’t do as well, only scoring 7.7 out of ten, one of the lower review scores we’ve seen. Berlin-based startup N26 got its own banking license a few months ago. Yes. If you are in the Eurozone and wish to move away from incumbent banks but prefer the safety of a banking license, N26 is the way to go. You can use it to spend in and transfer multiple currencies fee-free, get on top of your spending with the budgeting tools and benefit from extra perks such as insurance. We update our data regularly, but information can change between updates. Get unlimited ATM withdrawals in Italy and across the Eurozone, customer phone support, a unique colorful Mastercard, and up to 10 Spaces sub-accounts to make budgeting a breeze. Includes a savings account, debit card and free withdrawals in Italy. We do that by providing support across several channels and in our five core languages. Customer Satisfaction: Monzo You also earn interest on all money in your account. How long does it take for money transferred into my account to become available? We are very active on these channels and happy to assist. Please send us an e-mail to support@N26.com so we can report this internally. We provide tools so you can sort and filter these lists to highlight features that matter to you. You will be able to contact customer support directly on the phone, 7 days a week. At the same time we have also launched a fundraiser within our community, inviting customers to make a donation in favour of Gruppo San Donato. An online current account with free and unlimited online transactions and an included debit card for withdrawals abroad. Get a Welcome Bonus of 1,000 WXT when you sign up with Wirex through Finder. These include automatic spending categorisation, daily spend figures, withdrawal limits and Spaces to help you save for a goal. Our driving goal is to build a bank people love to use. Supported destination countries for transfers - N26 lets its European customers carry out international money transfer through TransferWise, to all its supported countries. This is how we keep improving ours. Discover a new intuitive way to do business banking. Being 100% digital with no physical branch locations, our Customer Support team is the strongest link between us and our customers. You can get in touch by phone, chat or through the app. Here, too, there is no machine charge abroad. The promotion will be valid until May 31, 2021. You can open an N26 account if you are at least 18 years of age, own a smartphone and are a resident of Germany, Austria, Italy, France, Spain, Ireland, the Netherlands, Belgium, Portugal, Finland, Lithuania, Latvia, Luxembourg, Slovenia, Estonia, Greece or Slovakia. Country of Residence. N26 also offers a Bug Bounty programme which offers cash rewards to encourage security researchers to track down bugs or vulnerabilities. We have already used customer support and found the service to be efficient and useful. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Opening an account with N26 is fast and easy. Discover N26 Smart, the bank account that offers everything you need to better manage your money. Payment and transfers, using the N26 mobile app, you can send and receive SEPA. Your account can only be paired to one smartphone at a time, you must log in to your account using your password or fingerprint and you must verify all online and offline transactions with your PIN. How to protect my account? Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. A zero charge online checking account with a free debit card. N26 does have more customers with 3.5 million, compared to Monzo with 2.7 million, however, given Monzo’s limited availability, we’re saying this one’s a tie. By e-mail to support@n26.com: If you don’t need an immediate response, this is the best channel since it allows our agents to dig into the topic and give you a more detailed response. Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. Just reach out to them via email or chat to an N26 expert right in your app. The always online customer chat really beats everything else in the traditional banking experience. When you sign up with N26 Bank, you have four account options to choose from; N26 Standard, N26 Smart, N26 You and N26 Metal. The app gives you complete control of your finances, making it easy to block or unblock your card, disable or enable online payments and withdrawals, or change your PIN. Multi-currency in 10+ currencies and maxi-daily withdrawal up to 3000€. I have a standard account and yesterday, I was positively surprised by how quick I got chat support from 2 guys who helped me getting the information and support I needed. N26 additional features; N26 customer service ⓘ Advertiser disclosure What is N26? Before opening an account on N26, I was somehow skeptic and afraid because of the reviews saying that for standard accounts it‘s very hard to get support. N26 Customer Service. N26 Smart—spend and save with confidence. Why is Finding a Good Man so Hard for Single Women Over 35? Get 10 € using the code TINABA10 when registering. A smart IBAN account with no currency conversion fees, complimentary insurances and no ATM fees locally or abroad. By submitting, you agree to the Finder Privacy Policy and Terms. This ensures that we build the product based on your needs, not on what we think you’ll like. Registering from Italy but asking a German IBAN? This will take between two and three working days. N26 Support is here for you—in several languages. Get 0.1% cashback on all card purchases, plus customer phone support in 5 languages. N26 customer support languages are IT, ES, DE, FR, and EN. The premium accounts come with a number of add-ons namely N26 Standard is … A prepaid card with rechargeable IBAN in any mode that allows free withdrawals worldwide and exchange money between contacts. N26 assists you to go through your banking smoothly with English support. finder has access to track details from the product issuers listed on our sites. Customer support You will be able to contact an N26 customer support agent via in-app or web page live chat, 7 days a week. The Metal account comes with a stainless steel Mastercard available in three shades. Best Regards, Peter, N26 Support Team. Customer support at N26. We also tag and record all requests in order to analyze and better monitor topics so that we can constantly improve. Wise (formerly TransferWise) is an international account with over 50 currencies, instant and very convenient money transfers, a card to spend in any currency, bank details to be paid in 30 different countries and multi-currency direct debits. If you’re not looking to pay for a bank account, N26’s free N26 Standard account still has a lot of the features that make it worth signing up for including budgeting tools and foreign currency spending and transfers. Which has surprised no one more than happy to take a closer look for you include. 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