Scroll to Top Colleagues there work so hard and do so much overtime and aren’t appreciated or paid for the extra time they do. This is something every other bank (and I've dealt with all of the big boys) refund the fees at least one... Read more. Table notes: We surveyed 4.501 members of the general public in September 2020. Used them for 3 years for my business. Metro City Bank Weather Hotline 770-454-1874. Metro Bank lacks premium access to customer service, with … overall metro bank is a good company to work for and they live for there culture. See reviews, photos, directions, phone numbers and more for Metro Bank locations in Reelsville, IN. Culturewise, people do seem nice but I don't see how people's opinions and concerns (about every single aspect of the firm) are heard by senior management, or its just they don't want to hear them (most likely). Also enough staff to help, and not have to queue for an age. There seem to be some poor reviews here but they seem to be from people who would have trouble at any bank. I've had a fraudulent transaction on my bank card last Friday! The lady at the bank was very helpful, and friendly. Come and join the banking revolution! Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. We’re recruiting 500 new colleagues to join us in 2017. Opportunities range from customer-facing roles to head office positions at our central London HQ. Eastbourne branch has long opening hours including weekends - VERY helpful. Service is quick, friendly and very sufficient, This bank is fantastic and if you need anythings is quick. It was established in 2006 and as of December of 2020, it had grown to 88 employees at 8 locations.US Metro Bank has an A+ health rating. This week is mental health awareness week. Terrible in others Write a review. Cool. but friendly and support fully. Don C. Fullerton, CA. 3.2. You have to be available from early in the morning till late at night including weekends, you just never know what type of shift pattern you’ll have. Colleagues deal with verbal abuse from customers every single day. Metro Bank offers current accounts, business bank accounts and lots more with a difference. 20 April 2020 Metro Bank call their branches “stores” so just making you aware of that! Invite customers to write reviews, reply, and understand what your customers really think about you. 1. Registered in England and Wales. Metro Bank claims to offer banking "focused on the customer through unparalleled levels of service and convenience." Convenient bank opening hours. Culture wise, hmmm mixed feeling, a lot of colleagues do seem very nice, but there are cons also, see below. Are you sure you want to replace it? I even left branch with lolly pops and money boxes for my children. www.metrobankonli ne.co.uk. Everything was explained well to me but more importantly my needs were listened to. The amount of work and abuse colleagues deal with does not match the pay, the income is terrible. 122. With its unique, customer-focused... Metro Bank reviews can help you to find out what other customers really think about this new bank. 1/24/2014. Read our review … Review. I’m 20 and I’ve been using it for a while, and it’s the best interest rate for an instant-access no-strings-attached account I have found! So for doing nothng at all, they charge me a monthly fee - why? 151 reviews from Metro Bank PLC employees about Metro Bank PLC culture, salaries, benefits, work-life balance, management, job security, and more. The Aylesbury business manager makes lots of promises but never actually does anything, let alone get back to you as promised or responds to emails or voice mail. Useful 1. Click the link below for the new App. Read employee reviews and ratings on Glassdoor to decide if Metro Bank is right for you. This can be attractive to people who not live in London. They said they don't work weekends which has delayed things and they didn't seem to be able to give any clarity as to whether I'm likely to be refunded or not! They very nice people they good team, From start to finish metro bank made things simple yet personal. Great ISA, easy to save with and submit and withdraw funds. Perfect for saving for the future while having the safety of needing funds (while still earning good interest!). The bank will likely fall below minimum requirement for own funds and eligible liabilities (MREL) buffer requirements in 2H20 and may issue MREL-eligible debt in early 2021 if still required following the Bank of England's review of its MREL framework. I opened my account in the Bristol branch and from my first contact with Matthew, he quickly and smoothly arranged for a meeting with Joshua, who would be going over my options with me. By using Smart Money People, you agree to our privacy policy. Staff are all pleasant, helpful, smart, and friendly. Great customer review - outstanding services, Top rate for young people - treat the young with same respect, Current account can be operated on line but I like to use a branch. Very good service. Read our review ★★★★★ 81%: Metro Bank: One of the few challenger banks that also has a network of branches, Metro Bank only offers one current account, whose top feature is that it doesn’t charge you for using the card to make purchases or withdraw cash in Europe. The I SA is simple and rewarding. 1 photo. Interest rates on Metro Bank mortgages. Read Metro Bank reviews on CBR, the only comparison site that values quality over price. Statements are clear and detailed simply, ideal for me. I've had a fraudulent transaction on my bank card last Friday! Also, IT equipment not great. Real quality employee who are a perfect representation of a fantastic bank. Also enough staff to help, and not have to queue for an age. very inclusive, friendly, positive, strong life/work balance and social interaction, centralised functions can be a bit disjointed, Low pay for what we are expected to do, bad working hours and we have to work bank holidays and weekends, The culture and the people who work their are amazing and the community events they get involved with are great too. Smart Money People is the place for Metro Bank reviews. This was a fraudulent transaction! This review looks at … Current account can be operated on line but I like to use a branch. They promise after lockdown people in back office or middle office only needs to work in the office 1-2 days a week, due to the limited number of desks. Work life balance isn’t so good, eventhough you would finish at say 4 on an early, you would feel bad leaving. All rights reserved - If an account is not used they continue charging a maintenance fee. Tesco don't charge me when I don't trade with them, even companies with poor customer service records such as Ryan Air. So you actually can see the problems roll bigger and bigger. Helpful staff. My experience at metro bank newport road cardiff was great,it was really easy and quick to open the my account as the staff there were so helpful,friendly … They said they don't work weekends which has delayed things and they didn't seem to be able to give any clarity as to whether I'm likely to be... Read more. Instant Decline. Metro Bank is an FDIC insured bank located in Pell City and has 875053 in … E-Statements. Click Here for the Android App . Everything was explained well to me but more importantly my needs were listened to. Revolutionising high-street banking isn’t the easiest goal a company could set for itself, but Metro Bank is well-equipped to give it a try. Metro Bank has been in the headlines for all the wrong reasons, and even suffered rumours of a bank run last weekend. I can highly recommend this bank. How much could I borrow from Metro Bank? Metro Bank claims to offer banking "focused on the customer through unparalleled levels of service and convenience." the only down fall for metro bank is that the salary is not good. Cookie Policy By browsing this site, you agree to the storing of cookies on your device for analytical purposes and to enhance your site experience. 118. 311. Efficient, Reliable, Customer friendly. Some middle management are not really capable of doing their work, but they simply don't realize this and order you to work as they tell you. There are 409 reviews on Glassdoor, and most of them are positive. Was this review helpful? In my years of working with customers I have never dealt with such rude, foul mouthed and disgustingly disrespectful customers the way I do at metrobank. I had a business bank account open within 7 days from start to finish. They try to remediate problems, but they rush to come up with remediation plan, which is actually full of problems, and then rush to execute those ill approaches. Click on the 'Jobs' tab and consider a career with us, Our brand new Instagram page (metro_bank) is now live! Packed full of snaps from colleagues across the bank, you’ll get a taste of what it’s like to work at the revolutionary high street bank that puts you first: http://glassdoor.com/slink.htm?key=vQCTS. I rang up and raised it with the fraud team. Bank of Scotland, Halifax and Lloyds Bank 8. Find 273 listings related to Metro Bank in Reelsville on YP.com. I opened my account in the Bristol branch and from my first contact with Matthew, he quickly and... Read more, From start to finish metro bank made things simple yet personal. While Joshua arranged my account with Matthew I was greeted by another employee Callum who was equally educated with update to date knowledge and information for me. This will replace the current featured review for targeted profile. Co-operative Bank 4. they salary does not match the financial industry which is disappointing. The colleagues, and depending on the team you’re placed in you can have a really good manager too. Metro Bank will lend to first-time buyers and home movers at 70%, 75% and 80% loan-to-value. QUICK, efficient polite staff make my experience enjoyable. Metro Bank was set up in the aftermath of the financial crisis in 2010 by the US entrepreneur Vernon Hill, when public trust in the established banks was … Read and write reviews to help increase trust and transparency in Financial Services. Why does Metro think it can? The other bank I am with - Nationwide, when I once had a fraudulent transaction on that account, they refunded me within 24 hours. We discussed my business and it was refreshing to find a bank as passionate about my business as I am. Senior management always brags about how good the culture is here and the bank is all about culture, that's actually not what staffs are thinking about. small local korean bank has 2 branches only. HSBC 7. Metro Bank- Solihull 5 Star service. The I SA is simple and rewarding. Metro Bank PLC. I’m 20 and I’ve been using it for a while, and it’s the best interest rate for an instant-access no-strings-attached account I have found! Staff are all pleasant, helpful, smart, and... Read more. Perfect for saving for the future while... Read more. While we have affiliate partnership with dozens of providers, we don't have any partnership with Metro Bank. Metro Bank reviews can help you to find out what other customers really think about this new bank. Protect Yourself – Learn more about identity theft. I required a Business Bank Account recently, and I made contact with Metro Bank- Solihull branch Manager Vijay Jogia ref: Linkedin. https://www.glassdoor.com/Reviews/Metro-Bank-Reviews-E1098641.htm Good in terms of culture in some stores I couldn’t recommend it more. Glassdoor has 741 Metro Bank reviews submitted anonymously by Metro Bank employees. Start your review today. No problems. Not sure what the purpose of that person is but he most certainly should not be a "Business Manager". Metro Bank Reviews 2,819 • Average . Error Metro Bank first started operating in 1989 with headquarters in Pell City, Alabama. See reviews, photos, directions, phone numbers and more for Metro Bank In Lancaster Pa locations in Lancaster, PA. Awful bank, just lost a huge court case for cheating its customers in the UK and after what they've done to me I can see why. Great account with no flashy incentives just great service. Some store manager are more like dictators and the pay is unfair in most roles, As above also Regional team also are too corporate and not human enough, Excellent working environment and good teamwork, Innovative processes, culture and mindset, extrovert focused culture, open floor office - can be distracting. - 9. 130,000 Metro Bank customers to get overdraft refunds. Additionally the shift patterns are a joke. The METRO Statements are clear and detailed simply, ideal for me. Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With its unique, customer-focused retail business, Metro Bank is aiming to reinvent the rules of retail banking, aiming to offer simpler and more convenient banking to its customers. In the Bank category www.metrobankonli ne.co.uk. I've been with metrobank for quite a few years now and found their service to be excellent. Metro Bank handles $726 million in assets as well as deposits totaling $621 million, ranking it as a medium-size bank. For further information visit www.fscs.org.uk. The bank itself is friendly, convenient opening times/call centres and simple products/extra services. Be aware when applying online, and some Sole Traders were able to do so before Metro Bank shut down that online option, there were four possible outcomes of the application: Instant Approval. My experience at metro bank Newport Road. I’ve left a current account review, but the young saver deserves one too. If an account is not used they continue charging a maintenance fee. Any deposits you hold above the limit are unlikely to be covered. Very happy with the service Monito is an independent company based in Switzerland. I received a swift and impressive service. Find 6 listings related to Metro Bank In Lancaster Pa in Lancaster on YP.com. Tesco Bank and Nationwide 5. But the bank is a mess because nobody is making things right here. Android users will need to first remove the App and reload it from the App store. They were nice and punctual. I rang up and raised it with the fraud team. - 6. First Direct 3. May 15, 2021 - Customer Service Representative, May 12, 2021 - Customer Service Representative, Apr 27, 2021 - People Operations Specialist, Apr 20, 2021 - Customer Servuce Representative, Britain's leading challenger bank, revolutionising banking since 2010 For support tweet @MetroBank_Help or call 03450808500 or just say hi @Metro_Bank. Been with metrobank for quite a few years now and found their service to be.! Great ISA, easy to save with and submit and withdraw funds a business! In one of its 1 Branches privacy policy while... read more very happy the., 75 % and 80 % loan-to-value been with metrobank for quite a few years now and their. Clear and detailed simply, ideal for me to first-time buyers and home movers at 70,. 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